45-Night Free Trial:
It takes up to 25 days for your body to adjust to a new mattress. Therefore, we offer a generous risk-free 45-night trial.
If you find that you are still unable to adjust to your mattress, you can request a full refund after checking the condition of the mattress.
Return Process for Website Purchases:
- Returns for purchases can be initiated directly via our website or by email at bonfitcare@gmail.com. We would appreciate hearing your reasons for the return.
- We will send you a return package with packing materials and necessary documents, including a PVC zipper cover to pack the mattress, a waybill with both your and our addresses, and a physical copy of your order invoice.
- Kindly hand over these documents to our designated courier partners.
- Damaged or Undelivered Products:
If you receive a damaged product or if it is not delivered, please inform our customer service team within 48 hours of product delivery by calling us at +91 9887096841 or sending an email to bonfitcare@gmail.com.
